Due to the nature that our products are categorized in, we are NOT able to accept any returns. 

If you have been sent the wrong lash, please send an email of your order invoice to xclusivlashes@gmail.com, and we will be able to work with you and fix any issues. 

Please note that we are NOT responsible for any lost or stolen packages that you may have ordered however, if you suspect your package has been lost or stolen, please contact us via email xclusivlashes@gmail.com and we will be able to fix any any issues.